Privacy Policy

At Custom Plus Blinds ("we", "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit and interact with our website, www.customplus-blinds.co.uk.

Information We Collect

Contact Information: When you fill out a contact form or request a quote, we may collect your name, email address, phone number, and address.
Order Information: If you place an order with us, we will collect your name, billing address, shipping address, order details, and payment information.
Device and Browsing Information: We may automatically collect information about your device (e.g., IP address, browser type) and your interaction with our site (e.g., pages viewed, time spent on site). This is generally done through cookies and similar technologies.

How We Use Your Information

Providing Our Services: We use your information to process your inquiries, orders, and to communicate with you about your requests and purchases.
Improving Our Website: We analyze browsing information to understand user behavior and improve our website's functionality and content.
Marketing (With Your Consent): With your explicit consent, we may send you promotional emails about our products and services. You can always withdraw your consent.

How We Share Your Information

Third-Party Service Providers: We may share your data with service providers necessary to fulfill orders, provide customer support, or perform website analytics. These providers are bound by contracts that safeguard your information.
Legal Compliance: We may disclose your information if we believe it is required by law, to protect our rights, or in the case of a legal proceeding.

Your Data Protection Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, such as:

Right to Access: You have the right to request a copy of the personal data we hold about you.
Right to Rectification: You can request corrections to any inaccurate personal information.
Right to Erasure: In certain circumstances, you can ask us to delete your personal data.
Right to Restrict Processing: You may request that we limit how we process your personal data.
Right to Data Portability: You may have the right to receive your personal data in a structured, machine-readable format.

Cookies and Tracking Technologies

We use cookies and similar technologies to recognize your browser, personalize your experience, and analyze website usage. You can control cookies through your browser settings.

Data Security

We implement reasonable technical and organizational measures to protect your personal information against loss, theft, misuse, and unauthorized access.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children without appropriate parental consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website.

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: Sales@customplus-blinds.co.uk

Phone: +447957 104723

Write to us: 41 Maude Crescent, WD24 6DE